Filipinos feel unworthy by nature.
If you make them feel stupid, they feel even more "unworthy" to work for you.
When you provide feedback to them on what they're doing, ALWAYS find something positive to say about what they did BEFORE you give negative feedback.
This will help them trust you. This will help prevent them from disappearing. This will give them confidence to go above and beyond and try something new to help your business.
Here are some examples of how to do this:
It's especially important in the Philippines.
If you make them feel stupid, they feel even more "unworthy" to work for you.
When you provide feedback to them on what they're doing, ALWAYS find something positive to say about what they did BEFORE you give negative feedback.
This will help them trust you. This will help prevent them from disappearing. This will give them confidence to go above and beyond and try something new to help your business.
Here are some examples of how to do this:
- "I really like what you did here and here. Let's change ..."
- "Boy, you did a great job with this. However ..."
- "Wow, this is super well done. Now let's go back and ..."
- "Thanks for trying on this. I can see that I didn't do a very good job with my instructions..."
It's especially important in the Philippines.